Shipping policy

At Sunnah Healing Remedies, we are committed to ensuring your orders are processed and delivered efficiently. Please review our shipping policy before placing your order.

1. Processing Time

  • Orders are processed within 3 business days (excluding weekends and holidays).
  • During high-demand periods, processing times may be extended.

2. Shipping Methods & Rates

  • We offer standard and express shipping options.
  • Shipping rates are calculated at checkout based on your location and order weight.

3. Estimated Delivery Times

📍 U.S. Domestic Shipping:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 3-5 business days

📍 International Shipping:

  • No international shipping at this time

4. Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • If you do not receive tracking information within the processing timeframe, please check your spam folder or contact us.

5. Shipping Delays & Issues

  • Sunnah Healing Remedies is not responsible for delays caused by:
    ✅ Carrier issues (e.g., USPS, UPS, FedEx delays)
    ✅ Weather conditions or natural disasters
    ✅ Customs processing for international orders
  • If your order is delayed beyond the estimated timeframe, please contact the shipping carrier with your tracking number.

6. Lost or Stolen Packages

  • We are not responsible for lost or stolen packages marked as "Delivered."
  • If your package is missing, please:
    1️⃣ Check with neighbors or your local post office.
    2️⃣ File a claim with the shipping carrier.
    3️⃣ Contact us at [Insert Contact Email], and we will assist where possible.

7. Address Errors & Returns

  • Please ensure your shipping address is correct before placing an order.
  • If an order is returned due to an incorrect address, the customer is responsible for re-shipping costs.

8. Changes & Cancellations

  • Once an order has been processed, it cannot be changed or canceled.
  • If you need assistance, contact us within 24 hours of placing your order.

9. Contact Us

For any shipping-related inquiries, please contact our customer service team:

📧 Sunnahhealingremedies@gmail.com

Thank you for choosing Sunnah Healing Remedies! 🌿